Digital legacy for business owners: do not forget your company

If you run a business, your digital legacy is also a operational legacy. Websites, client data, bookkeeping tools, and payment accounts may keep running — or stop abruptly — depending on who can log in the day after you cannot.

A business continuity note does not replace formal succession planning, but it prevents preventable crises: expired domains, locked Stripe dashboards, or payroll software nobody can access.

Critical systems to document

• Domain registrars and DNS providers
• Website hosting and deployment credentials
• Email on your company domain
• SaaS tools: CRM, accounting, project management, HR
• Cloud storage with contracts and client files
• Payment providers: Stripe, Mollie, PayPal Business
• Banking and corporate card logins (with lawful access instructions)
• Social and advertising accounts tied to revenue

Admin accounts and shared access

Many small businesses rely on a single founder-admin. That concentration is convenient until it becomes a single point of failure. Where possible, add a second administrator, document role ownership, and store recovery paths securely.

Avoid sharing one password by sticky note in the office. Use a business password manager with audit trails and emergency procedures.

Bookkeeping and compliance

Tax filings, VAT records, and invoice archives may be cloud-only. Note where records live, export schedules, and which adviser has copies. Dutch and EU businesses face strict retention rules — gaps can create liability for heirs or directors.

Put it where successors can find it

Combine technical documentation with human instructions: who to call first, which subscriptions to pause, and which contracts must transfer. MyICEGuide can hold business account details alongside personal legacy material, with access rules you define.

Review the plan when you change banks, tools, or co-directors. Digital estates go stale faster than paper files.